Headway Systems has adopted the following process to help us learn about your organization and develop the solution that is right for you.
1. Business Analysis
We start by learning about your business processes. A Headway consultant will interview your key personnel to understand the type of data that exists and how it flows between your business functions. This information is compiled into a flowchart and sent with a proposal for your assessment and approval.
2. Design & Development
Next, we design and develop the database application that will support and process your information system requirements. Combined with user-friendly interfaces, these solutions can be desktop or web driven, and can include, for example, billing and scheduling systems, records management, and kiosk or web-based market-research survey systems.
3. Testing & Implementation
In partnership with you, each software application is thoroughly tested in a Test environment. When the system is put into a Production environment we are there to monitor any issues that may arise, troubleshooting and resolving bugs as they occur during the implementation.
4. System Maintenance
At Headway, we understand that your business processes may have to adapt to stay competitive. As such, your information system requirements may also change – we are there to assist with any maintenance or upgrades required, helping you to focus on your core business activities.
5. Custom Training
Not only will Headway Systems create all the user documentation for your solution, but we can also provide training for your system administrators and end-users.